Last updated: 4 November 2021 - 11:16 CET

FREQUENTLY ASKED QUESTIONS

PLATFORM

HOW DO ACCESS THE DIFFERENT PLATFORMS?

TERMIS 2021 - VIRTUAL EVENT PLATFORM
To participate in the congress, attend sessions, and network as an attendee, log into the online environment by clicking: https://6th-termiscongress.web.indrina.com/landing

SPEAKER AND MODERATOR DASHBOARD
If you are also a speaker or moderator during the congress you will need to log into the Eureka platform for the relevant sessions. You have already received an invitation for this. The login link for Eureka is https://termiscongress.backend.get-eureka.com/

I DID NOT RECEIVE ANY INSTRUCTIONS ABOUT PRE-RECORDING, POSTER PRESENTATION AND CHAIRING SESSIONS

All this information can be found on this page: https://termis.org/wc2021/chair-speaker-poster-instructions

THE PLATFORMS ARE NOT WORKING CORRECTLY

The platform does not work with Internet Explorer and does not work optimally with some browsers. If you notice that the platform does not work properly then it is best to download Google Chrome. You can download Google Chrome here.

SESSIONS

WHAT ARE THE DATES AND DEADLINES?

All this information can be found on this page: https://termis.org/wc2021/dates-deadlines

I MISSED THE DEADLINE FOR PRE-RECORDING

You can still do the pre-recording. The deadline is extended to 7 November 2021. 

IS PRE-RECORDING REALLY NECESSARY?

We strongly recommend pre-recording your presentation because of the following:

Due to the size of the congress, we have a very tight schedule, and we cannot afford any delays in the program. In case some technical error occurs during the congress, we have your pre-recording to show to the audience. To assure everyone’s data usage and therefore the quality of the congress. Meaning, the pre-recordings are saved in the cloud and will therefore not use as much data from the speakers' end. This will result in a much more stable quality of your camera and microphone and will assure a pleasant experience for the audience.
In case you feel uncomfortable pre-recording via the platform, please feel free to upload an MP4 file of your presentation. You can pre-record with ZOOM or PowerPoint. Please save it as an MP4 file. Instructions on how to upload the files can be found here: https://termis.org/wc2021/chair-speaker-poster-instructions

WILL THE SESSIONS BE RECORDED AND AVAILABLE ON-DEMAND?

During the WC11 Virtual Congress, All sessions and activities will occur at a scheduled date and time with live interaction opportunities available. All sessions will be available on-demand to registrants for at least one month after the congress.
1 to 1 meetings will not be recorded due to privacy reasons and the European GDPR Law.

POSTERS

WHAT ARE THE IMPORTANT DATES AND DEADLINES

All this information can be found on this page: https://termis.org/wc2021/dates-deadlines

I MISSED THE SUBMISSION DEADLINE
The submission deadline was extended and the organizers have been flexible with submission until the beginning of November. Unfortunately, at the moment we can no longer accept any poster submissions. Posters not submitted are not included in the platform. Nevertheless, the poster can still be presented during the scheduled poster session. 

HOW TO NAVIGATE THROUGH THE POSTER PROGRAM?

We have a very extensive poster program and we can imagine that this can take some time to find. The easiest way is to start studying the poster session overviews on this page: https://termis.org/wc2021/final-program

In the poster schedule, you will find the specific days and which session takes place on which day. In the poster program, you will find the underlying presentations with title, abstract number and presenter.

The abstract itself will soon be available through our online abstract book. You can also find this information on the platform via the menu and then via the poster program and poster list.

HOW DO I GET ACCESS TO THE POSTER SPEAKER DASHBOARD?
Access emails to all poster presenters are being sent before 7 November 2021. The environment is called Eureka.
If you did not receive an email from Eureka please contact us as soon as possible or try the login link for Eureka: https://termiscongress.backend.get-eureka.com/

I DID NOT RECEIVE ANY INSTRUCTIONS ABOUT POSTER PRESENTATIONS.

All this information can be found on this page: https://termis.org/wc2021/chair-speaker-poster-instructions

CAN YOU PRESENT YOUR POSTER OUTSIDE THE POSTER SESSION HOURS?
You may also present your poster to interested participants outside of the poster session hours. This can be done by scheduling a 1 on 1 meeting with the interested participant. How to schedule a 1 on 1 meeting can be read here: https://support.conferences.cc/en/articles/4387694-one-to-one-private-video-meetings

CAN I CHANGE MY SESSION TIME, POSTER TITLE, OR POSTER PRESENTER?
Unfortunately, now that the platform is live, we can no longer make changes to titles, posters, speakers, and times. Please note that you may use an updated poster during your poster session, as you will need to re-share it yourself during the session.

USE GOOGLE CHROME
We strongly advise everyone to use Google Chrome as the web browser. This is the most compatible with the platform.

REGISTRATION

I REGISTERED BUT I CAN'T ACCESS THE PLATFORM DIRECTLY

When you register, you do not automatically gain access to the TERMIS 2021 - Virtual Event Platform. The organization will have to manually upload your data into the platform after which you will receive an email notification from the platform.Therefore, it may take approximately 48 hours before you can access the Virtual Event Platform.